Teams at BID Operations

Administer Microsoft 365, Azure AD SSO, Intune, Jamf, and Atlassian tools (Jira, JSM, Confluence). Manage user access, onboarding/offboarding, security policies, audits, and ITIL-aligned service management. Automate tasks with PowerShell/Bash, maintain documentation, coordinate with vendors, and support compliance and incident response.

Support execution of promotional campaigns by reviewing applications for eligibility, setting up client accounts, coordinating promotional gift logistics, handling stakeholder inquiries, resolving or escalating issues, collaborating with front-office teams, and using CRM and Office tools.

Owner of technical SEO for multilingual fintech web properties: audit and fix technical issues, implement hreflang and structured data, optimize Core Web Vitals and site speed, manage GSC/GA4/GTM, partner with developers and content teams to improve crawlability, indexing, and international SEO performance.