BI Worldwide Benefits Overview

Provide technical ownership and day-to-day support for internal applications and platforms. Investigate and resolve application, database, integration, and cloud issues; administer configurations, access, and data; use SQL and technical tools for troubleshooting; and collaborate across engineering and infrastructure teams. Automate repetitive work, improve monitoring and workflows, maintain documentation and runbooks, support audits and lifecycle activities, and expand knowledge of additional internal systems over time.

Senior Data Analyst managing customer reporting needs, designing data marts and repositories, and developing Tableau dashboards and reports. Responsibilities include descriptive, diagnostic, predictive, and prescriptive analysis; achievement modeling; Excel template creation; process improvement; and calculating program results from raw data. The role collaborates with sales, client services, technical teams, and customers, requiring strong SQL, Tableau, Excel, Power Pivot, communication, and problem-solving skills.

Senior Quality Analyst responsible for testing and troubleshooting client websites, reporting, data calculations, content management, and technology solutions. The role leads QA automation with Claude and Playwright, performs SQL-based data validation, UAT and regression testing, develops test plans, tracks quality issues, analyzes KPIs, and recommends process improvements. The analyst also collaborates with technology, development, and operations teams to define requirements, document solutions, and support implementation.