Jobs at Beyond Finance

Serve as primary contact for clients in financial hardship programs. Educate clients on program options, deescalate upset callers, assess financial situations, use CRM to document interactions, develop retention solutions, and meet retention targets while delivering empathetic, high-quality phone support.

Handle inbound calls to educate, deescalate, and retain clients enrolled in Beyond Finance hardship programs. Assess financial situations, use the CRM to document interactions, develop customized retention solutions, meet retention targets, and provide empathetic, problem-solving customer service.

Handle inbound calls to retain clients enrolled in financial hardship programs by educating, deescalating upset clients, assessing finances, documenting interactions in the CRM, proposing customized solutions, and meeting retention targets while delivering empathetic, high-quality customer service.

Handle inbound calls to educate, deescalate, and retain clients in Beyond Finance hardship programs. Use CRM to assess financial situations, propose customized solutions, meet retention targets, and maintain accurate records while providing empathetic, high-quality customer service.

Handle inbound calls to retain clients in Beyond Finance's hardship programs by educating, empathizing, deescalating, assessing financial situations, using the CRM to document interactions, proposing tailored solutions, and meeting retention targets and commission goals.

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

The Bilingual Customer Service Representative provides support to clients in financial hardship programs, ensuring exceptional service, problem-solving, and effective communication while managing client requests in a remote call center environment.

The FP&A Manager will build, maintain, and improve operating and scenario financial models, perform monthly variance and scenario analyses, manage cash projections, support budgeting and lender reporting, partner with Accounting and business leaders, and prepare presentations for senior management and investors.

Lead the Data Platform Engineering team owning ETL/reverse-ETL pipelines, replication, and production datastores. Define architecture, roadmap, standards (IaC, observability, schema contracts), mentor engineers, drive incident response and durable fixes, and partner on cross-team technical decisions and operational reliability for data correctness, completeness, and timeliness.

Beyond Finance is seeking collaborators potentially for future roles in a rapidly growing organization focused on helping clients achieve financial well-being. They emphasize a culture of community and also promote extensive benefits for employees.

Perform consultative inside sales to assess customers' financial situations and recommend debt resolution solutions. Manage a personal lead pipeline, make and receive high-volume inbound/outbound calls, update CRM records and lead statuses, follow scripted rebuttals, meet sales goals, and ensure all transactions comply with company and regulatory standards.

Build and operate security log pipelines, SIEM detections, endpoint controls, security automation, and internal tooling across AWS, macOS, Windows, CI/CD, and infrastructure repositories. Develop primarily in Python, implement Terraform-based infrastructure and policy-as-code safeguards, integrate security tools through APIs, and embed scanning and secrets detection into developer workflows. Own the reliability and coverage of security platforms while independently driving projects and implementing fixes directly in systems managed by other teams.

Owns security monitoring, detection engineering, logging pipelines, and incident response across SaaS applications, workstations, and AWS. Leads detection lifecycle management, detection-as-code adoption, SIEM/SOAR capabilities, automation, and AI-assisted SOC workflows. The role remains hands-on while mentoring engineers or analysts, building platforms from architecture through production, conducting investigations, reducing false positives, and reporting security metrics and program maturity to leadership.

Own AWS cloud security posture and vulnerability management using Wiz and AWS-native services. Build Infrastructure as Code guardrails, secure CI/CD pipelines, automate vulnerability workflows, and operate WAF protections. Partner with DevOps and engineering on IAM, network segmentation, containers, secrets, data exposure, telemetry, threat modeling, and application security. Drive projects independently while reducing organizational risk.

Staff Security Engineer partners with Product, Engineering, and DevOps to embed security into application architecture, cloud infrastructure, and CI/CD processes. Responsibilities include secure design and code review, vulnerability remediation, AWS cloud security, WAF tuning, security automation in Python, SIEM and log pipeline contributions, endpoint controls, and security standards. The role requires deep expertise in application security, cloud security, or security automation, plus threat modeling and independent project ownership.

The Director of Strategy & Analytics will lead analytics efforts, conduct data analyses, and collaborate cross-functionally to deliver actionable insights for business growth.

The Technical Product Manager will prioritize product roadmap, lead product execution, collaborate with teams, and improve customer experience.

The Manager of Strategy & Analytics will analyze marketing performance, client retention, and customer value, collaborating with various teams to provide actionable insights.

The Business Analytics Associate analyzes marketing channel performance and client retention, presenting actionable insights to enhance company goals and KPIs.

The Senior Analyst will analyze marketing performance, optimize sales effectiveness, and collaborate cross-functionally to deliver actionable insights.