Beyond Finance
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The Associate on the Lifecycle Marketing Team will enhance customer retention through communication initiatives, manage project executions from assessment to analysis, understand the customer journey's impact on KPIs, collaborate with various teams, and create operational dashboards for tracking metrics.
Negotiations Specialists at Beyond Finance work to help clients negotiate delinquent accounts, providing financial guidance and establishing relationships with external partners to secure savings. They must excel in communication and time management while demonstrating a commitment to client needs and teamwork.
The Account Resolution Specialist plays a crucial role in assisting clients with negotiating delinquent accounts. Responsibilities include building strong relationships with external partners, overseeing client finances, consolidating debts, managing account queues, and participating in special projects, all while focusing on client needs.
Inside Sales Representatives at Beyond Finance help clients with debt consolidation options by assessing their financial situations and providing tailored solutions without cold calling. They must build trust with prospective clients and ensure compliance in sales transactions while working in a supportive team environment.
As a Staff Accountant, you will process and verify invoices, reconcile corporate credit card transactions, audit expense reports, conduct monthly bank reconciliations, and ensure compliance with accounting controls. This role demands keen attention to detail and effective collaboration with cross-functional teams to meet tight deadlines.
The Customer Service Representative at Beyond Finance will act as the main contact for clients in financial hardship programs, providing exceptional service through inbound and outbound calls. The role involves understanding client needs, resolving issues, and collaborating with various departments to enhance the customer experience, all while working in a remote call center environment.
The Bilingual Client Retention Specialist will educate and assist clients enrolled in financial hardship programs, deescalate concerns, analyze financial situations, and develop customized solutions to retain clients within the program. This role prioritizes providing exceptional customer service and achieving retention targets.
As a Bilingual Customer Service Representative, you will be the main point of contact for clients in financial hardship programs. You'll provide exceptional customer service by responding to client requests, solving problems, and educating clients about programs. Responsibilities include documenting client requests, maintaining relations, and working efficiently in a remote call center environment.
As a Client Retention Specialist, you will educate clients on Beyond Finance's financial hardship programs, deescalate issues, analyze financial situations, and help retain clients while achieving retention targets. You'll provide exceptional customer service primarily through phone interactions.
The Sr. Data Operations Engineer at Beyond Finance will support the data engineering and business intelligence teams, focusing on data sharing, improving SQL queries, assessing database performance, responding to support queries, developing ETL code, and maintaining data security. Key responsibilities include troubleshooting, managing data flow, and collaborating with various stakeholders.
The Director of Analytical Financial Modeling will analyze and optimize financial performance metrics, develop predictive models, and communicate actionable insights to executives. This role involves leading a team, conducting financial analyses, and collaborating with various stakeholders to meet company goals.
The Bilingual Inside Sales Representative at Beyond Finance engages prospective clients who seek debt consolidation options. They assess clients' financial situations and guide them to tailored solutions while ensuring compliance and building trust. The role involves adhering to company standards without cold calling and contributing positively to a dynamic team.
The Associate Technical Product Manager will develop a deep understanding of data to enhance customer experience and drive product initiatives. Responsibilities include collaborating with cross-functional teams, managing stakeholder expectations, and launching new products.
As an Associate on the Lifecycle Marketing Team, you will drive communication initiatives to improve customer retention KPIs, managing projects from assessment to implementation, while collaborating with cross-functional teams and analyzing data to enhance the customer journey.
The Manager of Strategy & Analytics at Beyond Finance will conduct analyses focused on optimizing marketing channel performance, client retention, and lifetime customer value. They will collaborate cross-functionally with various departments to deliver actionable insights and recommendations. The ideal candidate will have strong data skills and be results-driven.
Lead a team of analytics professionals in conducting analyses to drive company growth through data-driven insights and recommendations. Collaborate with cross-functional teams to optimize marketing, sales growth, client retention, debt consolidation, and customer lifetime value. Communicate results and recommendations to senior executives. Ideal candidate will have a strong data analytics background and 5-10 years of experience in marketing, product, strategy, or business analytics.
The Business Analytics Associate will conduct analyses focused on optimizing marketing channel performance, client retention, and lifetime customer value. They will collaborate with various teams to deliver actionable insights and make data-driven recommendations to executives.
As an Inside Sales Representative at Beyond Finance, you will assess customers' financial situations, perform sales using consultative scripting, educate clients on financial solutions, manage your lead pipeline, and ensure compliance throughout transactions.
As a Bilingual Inside Sales Representative at Beyond Finance, you will work directly with prospective customers to educate them about debt consolidation options. Your role involves assessing clients' financial situations, managing leads in the CRM, and adhering to compliance standards. You will use a consultative sales approach and are required to work weekends and evenings in a fast-paced environment.
The Payment Operations Associate at Beyond Finance will handle a variety of clerical duties, manage the payment setup process, communicate with creditors, support documentation acquisition, and maintain records in the CRM system, all while ensuring high accuracy and attention to detail.