Teams at Betterment

Create and edit lifecycle marketing content across email, in-app, push, social, and owned channels using customer insights and AI tools. Build scalable copy systems, optimize for AEO/GEO discoverability, collaborate cross-functionally with product, CRM, design, and compliance, and help evolve AI workflows to drive engagement and performance.

Provide transactional corporate and commercial legal support: draft, negotiate, and interpret vendor, technology, and commercial agreements; support M&A, securities, governance, and equity plan administration; partner with product, engineering, and business teams to manage risk, build standard agreements and processes, and collaborate with outside counsel as needed.

Lead managers and specialists across retail CX, advisor support, and support operations; own BPO partnerships, SLA and quality programs; manage forecasting, capacity planning, and a multimillion-dollar budget; serve as senior escalation for complex cases and partner cross-functionally to prepare for launches, regulatory changes, and operational shifts.