Teams at Betr

Provide customer support via chat and email, investigate payments and fraud, review deposits/withdrawals, escalate site issues, use admin tools for account reviews, and capture user insights to inform product and operations.

The Payments & Fraud Associate will provide customer support, resolve payment issues, and conduct account investigations in a fast-paced environment.

Build and run a regional VIP book across the Southwest (priority CA & TX): recruit high-value players, manage end-to-end relationships, optimize bonusing and LTV, advise product and retention teams, analyze player data, and hit regional revenue KPIs while ensuring compliance and responsible gaming.