Teams at Bethesda Group, LLC

Manages prospective participant inquiries, intake meetings, healthcare program education, enrollment documentation, Medicaid applications, and follow-up. The role coordinates with applicants, families, referral sources, medical providers, and internal teams to complete enrollments, meet census and sales goals, conduct home and center visits, and ensure a smooth transition into PACE services. Local travel and effective sales closing are required.

Manages business office administration for a senior living community, including payroll, accounts payable and receivable, deposits, financial reporting, employee and resident records, benefits documentation, onboarding, background checks, vendor statements, office supplies, and front desk coverage. Provides customer service to residents, families, employees, and vendors; supports tours, events, dining coverage, and occasional manager-on-duty responsibilities.

Leads healthcare program enrollments from qualified referral through intake, Medicaid approval, enrollment, and post-enrollment handoff. Conducts home and center visits, manages CRM and EHR documentation, educates prospective participants and families, coordinates with referral sources and internal teams, presents cases for enrollment decisions, closes sales, and supports enrollment representatives. The role is accountable for monthly home-visit and participant-enrollment goals while providing subject matter expertise and maintaining accurate, timely enrollment processes.