Jobs at Beside

Provide front-line customer support via chat and email, triage and escalate complex multi-platform issues (iOS, Android, web), collaborate with engineering on bugs and patterns, ensure SLA compliance, cover weekend and spike periods, and share discoveries in a written-first team environment.

Owning Beside's brand: define concise messaging grounded in user behavior, ensure consistency across website/sales/social, build GEO/SEO visibility, run content engine, source and manage creators and partnerships end-to-end, and help team publish reusable written and media formats.