Teams at Benco Dental

Leads end-to-end supply chain strategy and execution across five distribution centers, including procurement, vendor negotiations, inventory and demand planning, international sourcing, equipment coordination, reverse logistics, and import/export compliance. Owns the operating budget, cost savings, performance reporting, and talent development while partnering with Sales, Merchandising, Finance, Operations, vendors, and senior leadership.

Leads regional equipment sales by managing, coaching, and developing Equipment Sales Specialists; driving sales, market share, customer satisfaction, and equipment pipeline growth. Coordinates with sales, marketing, and customer advocacy teams; promotes CAD/CAM offerings; oversees training, productivity, budgets, vendor relations, regional meetings, and strategic cross-functional initiatives. Requires frequent travel throughout the Northeast District.

Provides onboarding, Tier 1 technical support, training, troubleshooting, and service coordination for digital dentistry and CAD/CAM technologies. Supports 3D printers, scanners, imaging systems, dental software, computer hardware, and automation mills. Coordinates vendors, field technicians, installations, updates, documentation, knowledgebase content, task tracking, and resource allocation. Analyzes customer satisfaction data, triages issues, maintains records, and ensures support processes and documentation remain accurate.