Teams at Benchmarkit

Owns business requirements throughout the delivery lifecycle, from stakeholder elicitation and process analysis through UAT sign-off. Responsibilities include creating BRDs, functional specifications, user stories, process flows, acceptance criteria, and traceability matrices; supporting Agile ceremonies, impact analysis, defect triage, and UAT; managing client workshops and escalations; and assessing BFSI regulatory implications. The role also contributes to product enhancements, pre-sales, process standardization, and solution documentation.

Design and implement event tracking and behavioral analytics, build and maintain A/B and multivariate experimentation pipelines, integrate tools like PostHog or GrowthBook, create dashboards and data pipelines for experiment results, and work with marketing to rapidly deploy landing page variants.

Provide high-level administrative and strategic support to the CEO: manage calendar and travel, coordinate communications, prepare presentations/reports/dashboards, track initiatives and MIS reporting, collaborate cross-functionally, handle confidential matters, and support governance and operational reviews.