Teams at Ben (thanksben.com)

Partner with hiring managers and executives to recruit high-caliber talent across business functions. Build and improve hiring processes, strengthen employer branding through events and careers content, use data to guide recruiting decisions, and develop AI-powered agents and workflows with tools such as Claude and Ashby.

Leads and scales enterprise implementation for a B2B SaaS benefits platform. Builds the operating model, standards, reusable components, AI-enabled delivery processes, and partner-led implementation framework. Owns customer delivery from enterprise sales through go-live, including timelines, quality, revenue launch, and executive relationships. Leads 8–10 Implementation Managers, develops the team, and partners with commercial, customer, and product leaders to improve the broader customer journey.

Own HubSpot and revenue operations data, including data hygiene, workflows, lead scoring, routing, dashboards, reporting, user access, and tooling support. Partner with sales, marketing, and customer success to improve forecasting and lead-to-revenue processes. Maintain GTM documentation, onboard new users, troubleshoot integrations, and experiment with AI to automate administration and improve routing and reporting.