Teams at Bellese Technologies

Leads operational communications and support for the Claims team, managing shared inboxes, ServiceNow intake, request triage, stakeholder coordination, issue tracking, escalations, reporting, and recurring operational meetings. Maintains support documentation, templates, procedures, and service standards while identifying process improvements and ensuring partner inquiries and issues are tracked through resolution. Collaborates with CMS stakeholders, contractors, Product, Engineering, and leadership in a remote-first healthcare technology environment.

Designs and maintains secure, scalable backend services, microservices, APIs, AWS infrastructure, CI/CD pipelines, containers, and observability platforms. Implements Infrastructure as Code and DevSecOps controls, performs vulnerability management and incident troubleshooting, conducts architecture and security reviews, documents systems, collaborates across engineering teams, mentors engineers, and evaluates technologies to improve reliability and delivery.

Design healthcare digital services using service design principles to understand patient, caregiver, provider, payer, and policymaker journeys. Create clear, decision-supporting solutions that reduce confusion, streamline processes, improve patient care, and reduce costs. Collaborate remotely with clients and cross-functional teams in a mission-driven environment focused on public health outcomes.