Teams at BellatRx Inc.

Manages international sales growth by identifying new markets, recruiting and developing distributors and channel partners, setting sales objectives, managing pipelines and forecasts, and supporting negotiations through project handoff. Builds long-term relationships with international customers and partners, monitors market and competitor trends, coordinates cross-functional resources, and travels internationally for business development, customer meetings, and trade shows.

Provides first-line technical support to customers by phone and email, remotely diagnoses packaging equipment issues, manages service tickets, coordinates parts and onsite service visits, documents resolutions, and follows up on customer satisfaction. The role collaborates with internal technical teams, supports continuous improvement, and requires strong organization, problem-solving, communication, and French-English bilingual skills.

Lead and operate the PMO, assign and oversee project managers, enforce project governance, track KPIs, manage scope/schedule/budget, handle stakeholder escalations, drive process improvements and post-mortems, and promote revenue growth through upgrades and add-ons.