Teams at BELFOR Franchise Group

Coordinates contracted service work between commercial vendors and local franchise owners. Responsibilities include account setup, work order and contract review, service coordination, invoicing, billing, vendor communication, digital record maintenance, and reporting. The role requires strong communication, organization, problem-solving, computer, and customer service skills. It is entry-level, provides training, and requires working in an Ann Arbor office.

Lead franchise legal administration for 15 service-based brands: manage franchise agreement lifecycles, FDD preparation and state registrations, contract tracking, document management, compliance, audits, and governance. Serve as liaison to Legal, Development, Finance, Marketing, and Operations; lead and develop staff, implement processes and controls, support dispute and litigation tracking, and produce reports and KPIs to improve legal operations efficiency.

Sell and grow national and regional commercial accounts by prospecting, securing new corporate business, managing existing relationships, presenting customized service solutions, meeting sales targets, analyzing market trends, representing the company at events, and coordinating with internal teams and franchise owners for implementation and client satisfaction.