Behavior Treatment & Analysis Benefits Overview

Welcomes clients, families, visitors, and team members; manages calls, emails, mail, packages, supplies, scheduling, and general administrative tasks. Maintains an organized reception area and provides a professional, customer-focused experience. Requires advanced English and Spanish communication skills, strong organization, multitasking, attention to detail, and proficiency with Microsoft Office and standard office equipment.

Supports day-to-day HR operations including onboarding, employee relations, compliance with California labor laws, HR administration and documentation. Maintains HRIS data, tracks certifications/background checks, assists investigations and disciplinary processes, and supports audits under HR Lead/Manager guidance.

Analyze and improve operational processes, develop SOPs and policy documentation, design and monitor KPIs, lead process improvement initiatives, and collaborate with cross-functional teams to increase operational efficiency and standardization across the organization.