Teams at BD

Oversee end-to-end UK parcel operations across warehousing teams and third-party delivery partners. Manage SLAs, KPIs, forecasts, operational performance, delivery efficiency, customer experience, and costs. Use data-driven insights to advise senior leaders, lead alignment meetings, anticipate supply chain disruptions, and implement solutions. The role requires cross-functional collaboration, team coaching, strong communication, and flexibility within a 24/7 logistics operation.

Unpack and inspect items for faults or damage, scan products to verify descriptions, and relabel branded merchandise. The role involves manual handling of items up to 20kg, standing throughout shifts, meeting efficiency targets, maintaining an organized workspace, and working collaboratively. Full training and support are provided.

Lead and motivate a retail store team to deliver outstanding customer service, achieve performance targets, maintain accurate stock processes, and support efficient store operations. The role involves running the store when needed, coaching employees, managing commercial activities, ensuring clear communication, resolving people issues, and adapting to changing business objectives in a fast-paced environment.