Teams at Bay Alarm

Sells new security systems using self-generated and company-provided leads. Responsibilities include prospecting, conducting sales meetings, preparing proposals and documentation, following up with customers, resolving concerns, and coordinating installations. The role requires strong communication, follow-up, basic data-entry skills, a valid driver’s license, and the ability to pass pre-employment screening. No prior experience is required, with paid training and career development provided.

Manages corporate customer relationships, retention, renewals, account changes, upgrades, cancellations, and false alarm reports. Provides field assistance to corporate sales representatives, schedules and attends customer appointments, resolves account concerns, maintains customer records, and supports new account opportunities. Requires customer service, sales, communication, organization, follow-up, office technology, database, word processing, spreadsheet, and local or regional travel capabilities.

Generate leads and sell alarm system alterations, additions, upgrades, renewals, and conversions. Manage customer accounts, proactively ensure satisfaction, resolve discrepancies, retain discontinuing customers, and secure new accounts with tenants or owners. Provide general customer assistance while maintaining accurate follow-up and independently handling miscellaneous office responsibilities.