Teams at Bastian Solutions

Provide remote night-shift application support for production environments: troubleshoot software/hardware, diagnose bugs vs changes, build reports and queries, manage databases (SQL/Oracle), perform QA, document tickets, participate in on-call rotation, visit customer sites for maintenance, and liaise with development to resolve escalations and ensure customer satisfaction.

Provide remote, customer-facing application and production support: troubleshoot software and hardware, diagnose bugs vs changes, build reports and complex SQL queries (SSRS/Crystal), document tickets, perform site visits, participate in on-call rotation, and ensure customer satisfaction for priority clients.

Design, model, and produce conveyor, ASRS, and material handling equipment using SolidWorks and AutoCAD; perform mechanical calculations, tolerance analysis, component selection, FEA, and DFMEA; collaborate with cross-functional teams, support prototyping, produce manufacturing drawings, BOMs, technical documentation, and ensure compliance with standards.