Teams at Bask Health

Leads Bask’s entire post-sale customer experience, including onboarding, retention, expansion, renewals, customer health, and escalations. Builds and manages the Customer Success organization, establishes segmentation and operating models, develops scalable playbooks, implements tooling, and owns retention and revenue metrics. Partners with Product, Engineering, Sales, Operations, Pharmacy, and Support to represent customer needs, improve the platform, and drive adoption across enterprise and growth accounts.

Lead finance for a high-growth telehealth company by building sales, budget, cash flow, and investment models; overseeing forecasting, reporting, variance analysis, and financial dashboards; supporting fundraising and board reporting; and implementing scalable accounting, payroll, and spend-management processes.

Provides general corporate, commercial, employment, intellectual property, and regulatory legal counsel for a DTC telehealth and B2B healthtech software platform. Drafts and negotiates agreements, advises product and engineering teams, manages compliance risks involving healthcare, privacy, data security, FDA, FTC, DEA, fintech, and AI regulations, and supports audits and outside counsel. Develops scalable legal workflows, templates, playbooks, and AI-native processes while partnering cross-functionally with company leadership.