Teams at Barnes & Noble Education

Manage relationships with assigned educational institution clients, serving as the primary liaison for course material adoptions, digital and print initiatives, inquiries, reporting, and operational execution. Responsibilities include resolving concerns, conducting partnership reviews, monitoring inventory and fulfillment, supporting digital platforms, identifying service and growth opportunities, and collaborating with Sales, Marketing, and internal teams to improve client satisfaction, retention, and revenue.

Administer and optimize Solaris and Linux server environments across on-premises and remote infrastructure. Responsibilities include provisioning, patching, upgrades, monitoring, backup and recovery, security remediation, shell-script automation, troubleshooting, documentation, disaster recovery, and Tier 2 support. The role participates in infrastructure projects, change management, and a 24x7 on-call rotation while maintaining system availability, performance, reliability, and compliance.