Bankers Trust Benefits Overview

Maintains, supports, configures, and troubleshoots the bank’s servers, networks, voice systems, hardware, and software. Provides advanced escalation support to Service Desk staff, resolves complex technical issues, monitors system performance and security, and ensures installations meet standards and regulatory requirements. Creates technical documentation, configuration diagrams, and installation scripts while delivering customer support to employees across multiple locations.

Administers and enhances the bank’s Governance, Risk, and Compliance system, including configuration, workflows, access controls, integrations, data quality, reporting, dashboards, upgrades, and user support. Partners with vendors, technology teams, and risk owners to integrate enterprise risk processes, maintain documentation, coordinate releases, support regulatory reporting, train users, and ensure accurate risk information for management, committees, and the Board.

Processes domestic, international, cross-border, Fedwire, SWIFT, ACH, and consumer remittance transactions. Verifies funding, limits, regulatory requirements, fraud indicators, and transaction accuracy. Supports customer inquiries, Fed Funds requests, ticketing, reconciliations, end-of-day processing, documentation, audits, and issue research while meeting service-level agreements.