Teams at Bally's Interactive

Design and ship intuitive product experiences across TV, mobile, and web for Bally Sports Live. Responsibilities include user research, testing, discovery, analytics, interaction and visual design, prototyping, stakeholder presentations, engineering handoff, and design QA. The designer will own problems end to end, collaborate with product and engineering teams, use AI to accelerate workflows, and advocate for customers while maintaining a high craft standard.

Monitor payment transactions for suspicious activity, investigate player payment inquiries, analyze chargebacks and disputes, and collaborate with payment providers, Compliance, Fraud, AML, and Customer Support. The role also tests and launches payment solutions, improves payment operations and customer experience, and reduces financial risk while maintaining accuracy and responsive service.

Own the platform product strategy and execution for Bally’s backend video, content delivery, CMS, metadata, personalization, APIs, and service integrations. Partner with consumer product, engineering, broadcast, programming, and editorial teams to support live and on-demand content across mobile, web, and CTV. Establish platform health KPIs, enable personalization and monetization, prioritize roadmaps, and lead cross-functional product execution.