Teams at Bailey Nelson

Deliver comprehensive eyecare and exceptional customer experiences in a busy retail clinic. Conduct optometry services using OPTOS equipment, address customers’ eyecare and eyewear needs, manage clinical and operational responsibilities, and help achieve store sales and performance goals. The role also involves partnering with the Store Manager, leading by example, and supporting team training, development, motivation, and growth.

Support the Store Manager and Optometrist in running a busy optical retail store, leading team performance, managing rosters and daily operations, and delivering exceptional customer experiences. The Manager in Training will drive sales KPIs, coach team members, support optical dispensing and frame styling, and take ownership of the customer journey. This full-time role offers training and mentorship, with a pathway to become a Store Manager within 6–12 months.

Provide high-quality eyecare and patient experience in a retail clinic, perform eye tests using provided equipment, meet sales and clinical targets, lead and develop store clinic team, manage operational duties, and collaborate with the Store Manager to grow clinic and retail performance.