Teams at BackOps AI

Define product strategy and roadmap for AI-powered B2B supply chain and logistics software. Conduct customer research, analyze data, evaluate AI opportunities, write product specifications, prototype solutions, and partner with engineering, design, go-to-market, customers, and leadership to ship incremental product improvements. The role requires strong product judgment in an early-stage environment and experience designing complex workflows for non-developer business users.

Leads BackOps’ infrastructure and security engineering team, owning multi-cloud and on-premise infrastructure, reliability, networking, access controls, secrets, vulnerability management, SOC 2 controls, and security automation. The role includes hiring and mentoring engineers, establishing paved roads and operational standards, translating risks for executives and customers, improving incident response, and building scalable security and infrastructure functions.

Own the technical program management operating system for a growing engineering organization. Establish planning, intake, prioritization, dependency, risk, incident, escalation, and delivery measurement mechanisms. Lead strategic cross-functional programs from definition through launch, improve operational workflows, communicate delivery risk to executives, and grow the program management function.