Axion Ray Inc Benefits Overview

Architect and scale agentic systems powering the Axion platform: own orchestration, memory, retrieval, reasoning, evaluation, and observability. Harden pipelines from messy ingestion to agent-driven root-cause insight, establish rigorous testing for non-deterministic LLM systems, set technical direction, and mentor engineers while partnering with Product and Engineering leadership.

The Senior Director of Customer Success will lead Axion's customer experience, manage a team, oversee strategic accounts, define success metrics, and collaborate with various departments to ensure customer satisfaction and growth.

Research and qualify enterprise accounts, execute omnichannel prospecting (phone, email, LinkedIn), craft personalized executive-level outreach, build and maintain a steady pipeline, and partner with Account Executives and Marketing to hand off qualified leads.