Teams at AWP Safety

Supports branch operations through customer communications, phone and email correspondence, work-order validation, time-entry assistance, document management, and coordination with billing and management teams. Provides customer support, communicates products and promotions, assists with sales strategies, and helps maintain safety program compliance. The role requires organization, accuracy, responsiveness, multitasking, and independent judgment in a primarily office-based environment.

Manage daily cash applications, review customer receivables, reduce delinquent accounts, coordinate payment and invoice dispute resolution, and communicate collection issues with customers and internal teams. The role requires accurate accounting work, strong customer service, problem-solving, and collaboration. Additional responsibilities include escalating collection matters, maintaining customer relationships, providing training, and completing special projects.

Manage and grow B2B customer accounts across utility, construction, engineering, and event markets. Responsibilities include developing territory sales plans, building pipelines, identifying decision-makers, negotiating contracts and renewals, maintaining Salesforce data, monitoring industry trends, supporting billing and retention, and partnering with sales and operations teams. The role requires extensive customer engagement and travel within the assigned territory.