Teams at Avocado

Coordinates shipping, receiving, inventory control, and transportation activities. Responsibilities include processing domestic and international shipments, preparing documentation, working with carriers and 3PLs, generating reports and pick lists, managing WMS/ERP data, conducting cycle counts, resolving inventory discrepancies, and coordinating dock appointments. The role also involves pallet-jack material handling, cost analysis, and communication with customer service, manufacturing, purchasing, vendors, and shipping teams.

Responds to customer inquiries through calls, chats, and emails; documents issues, routes concerns, handles order questions, and reports vendor-related problems. The role requires meeting customer service performance metrics, communicating cross-functionally, resolving problems, accepting feedback, and maintaining reliable attendance while working onsite in Fullerton.

Respond to customer inquiries through calls, chats, and emails; document issues accurately; route concerns; handle order inquiries; report vendor issues; and meet performance metrics for quality, customer satisfaction, productivity, and queue availability. The role requires strong communication, problem-solving, adaptability to feedback, reliable attendance, and regular computer and office equipment use in an on-site environment.