Aviva Benefits Overview

Manages specialty clinic operations, staffing, scheduling, budgets, productivity, patient satisfaction, quality improvement, supplies, and regulatory compliance. Supervises clinic staff and department leaders while coordinating with clinical, medical, operations, and finance teams. Supports FQHC standards, patient safety, integrated behavioral health and dental services, and state and federal healthcare programs.

Enrolls and recredentials healthcare providers with insurance payers, tracks enrollment statuses, follows up on applications, responds to payer requests, verifies provider information, maintains payer directories and credentialing records, and troubleshoots enrollment issues. The role ensures compliance with federal, state, payer, and accreditation requirements while collaborating with credentialing staff and providers.

Supports marketing and communications initiatives by creating and editing content, managing social media, coordinating event promotion, maintaining website and marketing materials, conducting market research, assisting with media relations, and tracking campaign performance. The role collaborates with internal stakeholders, designers, printers, and vendors to strengthen Aviva Health’s brand, increase awareness, and support patient volume growth.