Jobs at Aviso

The Director of Infrastructure Operations oversees the operational health and efficiency of on-premises and cloud environments, leading infrastructure engineering, cloud platforms, and operational security. Responsibilities include ensuring platform reliability and scalability, managing teams, and enforcing security standards.

The Senior Manager, Brand & Growth Marketing will drive DTC acquisition growth, optimize performance across campaigns, and collaborate with teams to enhance brand awareness and client experience.

Process and report mandatory and voluntary corporate actions for Canadian and US securities, handle daily entitlements and DRIP setups, ensure correct tax treatment, update procedure manuals, provide customer service, and participate in process improvement and team meetings while meeting service standards.

Process incoming transfer requests per SLAs, monitor transfers mailbox, initiate and track manual/ATON transfers, support external institution interactions, file and shred documents, respond inquiries, cover colleagues, and complete special projects.

Provide administrative support to wealth advisors: schedule and prepare for member appointments, handle member requests and account updates, process applications, payments, deposits/withdrawals, maintain member files and reports, manage calendars, mail and courier, and improve member service.

Supervise the Service Centre team to deliver high-quality client and partner support, manage escalations, coach staff, monitor metrics and quality, coordinate with cross-functional teams, optimize staffing and training, and drive continuous improvement.

Provide day-to-day operational support for Separately Managed Account programs: handle client inquiries, process account setups/updates/transfers, execute discretionary trades, assist with fee billing, investigate and resolve complaints, support advisors on procedures, and prepare operational reports and trend analysis.

Process and settle mutual fund trades and GICs, correct trade rejections, maintain settlement reports, reconcile accounts, communicate with fund companies and partners, and meet regulatory and internal SLAs to ensure accurate, timely transaction processing.

The Email Marketing Specialist will lead email marketing strategies and campaigns, managing customer journeys using Adobe tools. Responsibilities include segmenting audiences, optimizing campaigns, analyzing performance, and collaborating with Marketing teams to improve engagement and results.

Lead and enhance enterprise crisis management, business continuity, and third-party risk programs. Develop and test plans, conduct risk assessments, deliver training, mentor stakeholders, produce senior- and Board-level risk reporting, and drive mitigation strategies across the organization.

Lead taxation strategy and implementation for mutual funds, oversee distributions and tax filings, support fund events (launches, mergers), monitor tax regulations, provide tax disclosure for regulatory documents, and assist with fund reporting such as financial statements and MRFPs.

Manage financial and regulatory reporting for NEI investment funds; coordinate with fund administrators, auditors and internal teams; ensure IFRS-compliant filings; support fund launches, mergers and tax reporting; and drive process improvements and internal controls.

The Wealth Coordinator or Associate Wealth Advisor supports a Senior Wealth Advisor through administrative and sales tasks, assists in client interactions, manages files, and helps with marketing activities while learning about financial strategies and industry trends.

Lead and deliver a 12-month portfolio of enterprise change initiatives: design and implement change strategies and governance, drive adoption, coach senior leaders, manage stakeholders, communications and training, measure and adjust effectiveness, mitigate risks, and build internal change capabilities aligned to Agile and waterfall approaches.

The Business Analyst will gather and validate requirements, collaborate with stakeholders, and contribute to Agile Delivery teams to enhance business processes and solutions.

The Bilingual HR Coordinator supports the HR team by providing administrative services, maintaining employee records, answering inquiries, and improving HR processes.

The HR Coordinator will provide administrative support to the HR team, handling inquiries, maintaining personnel records, and improving HR processes.

The Data Analyst will assist the Compliance team in ensuring regulatory adherence by analyzing financial data, reviewing client documentation, creating compliance reports, and supporting risk management efforts within wealth management operations.

Design, implement, and lead enterprise hybrid and Azure-native networking (VNets, ExpressRoute, hub-and-spoke, firewalls). Maintain on‑prem routing/switching, NGFWs (Palo Alto), security segmentation, automation (Terraform/Bicep), observability, and mentor junior engineers while partnering with security and application teams.

Provide client support for Qtrade Direct Investing via phone, email, and chat; manage online trade order flow; investigate and resolve client issues; stay current on market trends; and drive process improvements while following policies and compliance.