Teams at AvidXchange

Leads enterprise business insights and strategic analysis for the COO organization. Translates operational, customer, financial, and workforce data into forecasts, scenarios, executive reporting, and actionable recommendations. Develops KPI frameworks, dashboards, customer health and retention analytics, and data-quality standards. Partners cross-functionally with Finance, Operations, Technology, and Data Engineering to improve decision-making, identify risks and opportunities, and influence strategic priorities, investments, and resource allocation.

Leads enterprise data platform architecture and modernization, including migration from Azure SQL Server to Databricks, Lakehouse design, Kafka streaming, Spark optimization, governance, reliability, and CI/CD. Enables AI and agentic data capabilities through governed Delta tables, feature stores, vector stores, RAG pipelines, and Databricks tools. Defines engineering standards, security, disaster recovery, and observability practices while mentoring engineers and partnering cross-functionally on scalable data solutions.

Owns strategy and execution of account-based marketing campaigns for existing customers, driving upsell and expansion revenue. Manages integrated campaigns across email, direct mail, digital, webinars, events, and nurture programs; partners with sales, account management, customer success, product marketing, and content teams. Forecasts performance, tracks pipeline and revenue KPIs, manages campaign platforms, conducts testing, and optimizes program effectiveness.