Teams at AvidXchange

Manages a portfolio of small to medium-sized media customers, guiding onboarding, adoption, renewals, and expansion. Builds strategic relationships, monitors customer health, identifies retention and growth opportunities, delivers product training, and advocates for customers internally. Collaborates cross-functionally to resolve issues, implement solutions, analyze adoption trends, and provide recommendations to product and leadership teams while maintaining accurate CRM records.

Conduct outbound calls and emails to targeted finance decision-makers, including CFOs and Controllers, to generate interest in AP automation solutions. Build the marketable database by securing opt-ins, pre-qualify prospects, create sales opportunities, schedule introductory calls, meet daily activity quotas, support multiple sales channels, and collaborate with Marketing and Sales.

Own supplier network go-to-market operations, including launch playbooks, intake workflows, market and competitive research, enablement content, communication inventories, and KPI reporting. Partner cross-functionally with marketing, sales, onboarding, operations, and supplier teams to execute launches, maintain messaging consistency, refresh field tools, manage content versions, and translate performance data into actionable recommendations.