Avianca

Welcome to the official site!

Avianca is the first commercial airline founded in the Americas and the second in the world. Focused on achieving excellence and operational efficiency, a profound reorganization of processes was launched, which has been accompanied by the modernization and renewal of the aircraft fleet, the adoption of the best industry practices and the development of a intense campaign to improve the internal service culture.


We now propose to strengthen the company's positioning in the various markets through the delivery of superior service. Therefore, the trajectory, professionalism and experience of several generations of men and women who for decades have given life to Avianca, TACA, AeroGal and Tampa Cargo, now constitute our inspiration to turn the new Avianca into the ideal ally for its trips.


Avianca accepts comments and complaints received through this means but will not be able to respond to all of them. To ensure an adequate response to your complaints or comments, please send them to the Avianca Administrative Center.

Customer Relations, Avenida calle 26 No. 59-15 Bogotá, Colombia or enter them through

http://www.avianca.com/PiedePagina/Contactenos/es/Sugerencias-Reclamos.htm
Bogotá: (571)4013434 Rest of the country: 1-8000-953434


Code of Ethics and Standards of Business Conduct of Avianca Holdings S.A.