Aventiv Technologies

HQ
Plano
Total Offices: 5
1,001 Total Employees

Aventiv Technologies Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Offers legal assistance

12 Hours AgoSaved
Remote
United States
Big Data • Information Technology • Security • Software
Develops, updates, and maintains training materials for employees and customers, including guides, eLearning modules, videos, job aids, and presentations. Transforms complex information into engaging, accessible content, ensures accuracy and consistency, collaborates with subject matter experts, manages content repositories and version control, and uses feedback and analytics to improve learner engagement. Tracks development milestones and updates materials to reflect current practices and technologies.
2 Days AgoSaved
In-Office
Houston, TX, USA
Big Data • Information Technology • Security • Software
Handles incoming customer calls, performs initial troubleshooting, resolves issues, creates and documents Salesforce support tickets, and escalates cases to Tier 2 when needed. The role requires professional customer communication, accurate recordkeeping, productivity, prioritization, and collaboration with internal and external partners. It also supports departmental projects and maintains project status documentation. This is an onsite Houston position requiring customer contact, technical support or customer relations experience, and proficiency with Microsoft CRM and Office applications.
2 Days AgoSaved
Hybrid
Plano, TX, USA
Big Data • Information Technology • Security • Software
Leads enterprise customer experience operations strategy, governance, and service delivery performance. Oversees customer experience programs, operational excellence, escalations, regulatory and risk matters, executive customer relationships, performance reporting, and enterprise transformation. Partners across product, engineering, operations, sales, finance, legal, and customer success while developing high-performing teams and driving customer satisfaction, retention, scalability, and business outcomes.