Jobs at Auvik

Manage a portfolio of MSP customers, serving as the primary relationship owner while driving product adoption, retention, renewals, upselling, and cross-selling. Lead implementation, training, demos, and ongoing customer success efforts. Collaborate with onboarding, Product, Sales, Marketing, Support, and Engineering teams, resolve customer issues, gather product feedback, and help clients maximize the value of Auvik’s SaaS platform.

Lead product marketing for Auvik’s IT and network management SaaS products. Responsibilities include supporting product launches, developing positioning and messaging, analyzing competitors and markets, creating sales and customer success enablement materials, gathering customer insights, supporting go-to-market strategy, championing the brand, and tracking marketing ROI. The role requires translating technical concepts for technical and non-technical audiences and collaborating across product, sales, marketing, and customer success teams.

Lead product marketing for Auvik’s technical SaaS products, including product launches, positioning, messaging, competitive intelligence, market research, sales and customer-success enablement, and go-to-market strategy. Translate networking and IT management concepts into compelling communications for technical and non-technical audiences. Collaborate with product, sales, demand generation, and customer success teams while tracking marketing ROI and influencing product direction through customer and market insights.

Administer Canadian, U.S., and international payroll; support payroll inquiries, records, reconciliations, accounting entries, month-end and year-end close, tax compliance, stock compensation, audits, and process improvements. The role also assists with incentive calculations, equity administration, fixed asset amortization, reporting, and payroll-related projects.

Lead hands-on software development across distributed systems, designing scalable solutions, writing production-quality code, debugging complex issues, and improving reliability. Collaborate with product and engineering teams, mentor developers, conduct code reviews, and build tooling that increases developer velocity. Work with Go, Scala, TypeScript, React, GraphQL, Kafka, Kubernetes, and AWS while applying AI-enabled engineering techniques.

Generates qualified pipeline within complex MSP accounts through research-driven, personalized outbound prospecting. Partners with senior and strategic account executives to develop account strategies, identify buying signals, multi-thread across technical and executive stakeholders, execute phone, email, and LinkedIn outreach, book qualified meetings, and maintain detailed CRM records.

Generate qualified outbound pipeline within larger MSP accounts through research-driven prospecting. Partner with senior and strategic account executives, research target accounts, identify buying signals, create personalized multi-touch outreach, engage technical and executive stakeholders across phone, email, and LinkedIn, book qualified meetings, and maintain accurate CRM records.

Identify, research, qualify, and warm up prospective buyers for Auvik’s network management software. Conduct conversations with senior executives, explain product capabilities, generate new business opportunities, meet monthly quotas for qualified opportunities and attended meetings, and evangelize the platform. The role requires strong communication, research ability, technical aptitude, tenacity, and relationship-building skills, with a clear growth path toward account executive.

Identify, research, qualify, and engage prospective buyers for Auvik’s network management software. Conduct conversations with senior executives, explain product capabilities, generate qualified opportunities, meet monthly quotas, and develop new business. The role requires strong communication, research ability, technical aptitude, persistence, and relationship-building skills, with potential progression to Account Executive.

Leads and develops a distributed engineering team responsible for core network management systems, including device discovery and identification. Owns team outcomes, production reliability, scalability, technical direction, delivery, and engineering practices. Partners with Product Management on priorities and roadmap execution, recruits and develops talent, strengthens agile and CI/CD practices, and supports incident and change management.

The Account Executive will manage new business sales for Auvik’s network management software. Responsibilities include prospecting, uncovering customer problems, demonstrating solutions, supporting trials and proofs of concept, developing mutual action plans, managing the sales funnel, tracking activities, and closing net-new opportunities. The role partners with customer success and partner teams while achieving sales quotas in a high-velocity SaaS environment.

Own a portfolio of SaaS customer accounts and drive long-term retention, value realization, adoption, and expansion. Act as a trusted advisor and customer advocate, coordinating with Product, Sales, Marketing, Support, and Engineering. Build adoption and success plans, demonstrate ROI, support change management, deliver customer programs, identify growth opportunities, triage issues, and communicate customer feedback to influence product improvements.

As a Senior Software Developer at Auvik, you will design microservices, manage containerized applications, develop reliable code, and collaborate with teams to enhance network management software.

The Software Developer will design microservices architecture, manage containerized applications, develop reliable code, and collaborate with teams to enhance Auvik's network management solutions.

Design, build, and operationalize AI-powered agents, automations, and integrations across the revenue tech stack. Maintain data integrity, translate GTM requirements into technical designs, implement conversational analytics, and partner with Sales, Marketing, and Customer Success to diagnose and optimize workflows end-to-end.

Identify, qualify, research, and warm prospective buyers for Auvik's network management software. Research accounts, conduct conversations with senior executives, explain product capabilities, meet monthly quotas of qualified opportunities and meetings, and generate new business to fuel growth.