Teams at AutoTrader.ca

Build and maintain backend and frontend services for Dealertrack Canada. Implement testable features, participate in design discussions, own deployments and monitoring, respond to incidents, and improve reliability, security, and automation while collaborating with the team and using modern engineering practices.

Lead a small Quality Engineering team to enable product teams to own quality via agentic tooling, testing practices, CI/CD, metrics, dashboards, and coaching. Build reusable agentic workflows, define quality maturity and KPIs, create training and playbooks, and partner with engineering leadership to scale quality practices and tooling across AutoSync.

Provide friendly technical support to internal users onsite and remotely. Triage incidents and service requests, set up and configure Windows/macOS devices and mobile devices, manage support tickets, document resolutions, assist onboarding/offboarding, follow IT security policies, and collaborate with IT team members to escalate and resolve issues. Contribute to support documentation and learn tools like Active Directory and Okta.