Teams at Authenticx

Leads a team of Strategic Relationship Executives responsible for retaining and expanding existing enterprise healthcare accounts. Oversees account strategy, revenue forecasting, risk mitigation, pipeline development, and lead handoffs. Partners with Client Success, Product Innovation, and Marketing to drive customer value and growth. Coaches sellers and develops scalable sales processes across post-sale and new business functions.

Designs, tests, optimizes, and documents large language model prompts for scalable healthcare conversation scoring. Collaborates with engineering, product, implementation, and data-labeling teams to improve scoring accuracy, prompt workflows, tooling, and standardization. Maintains a reusable prompt library, evaluates prompts using labeled datasets, and identifies process inefficiencies. The role requires strong LLM, NLP, and prompt-engineering knowledge, with preferred experience in data labeling, LangChain, OpenAI or GPT APIs, vector databases, linguistics, HCI, and Python automation.

Lead and scale a team of Account Executives focused on new business acquisition. Develop pipeline strategy, outbound execution, scalable sales processes, forecasting, and sales performance reporting. Coach representatives through complex enterprise SaaS sales cycles, partner with Marketing, Product, and RevOps, and represent the team in executive and client conversations. Build a repeatable sales motion for healthcare and other regulated industries while fostering a high-performance culture.