Teams at Australian Payments Plus

Own the full lifecycle of fraud and scam prevention products across card and account-to-account payments. Develop propositions, strategies, roadmaps, business cases and controls using customer insight, market intelligence and performance data. Lead cross-functional delivery, launches and optimisation while engaging banks, fraud leaders, technology teams and senior stakeholders. Apply expertise in card fraud, APP scams, account takeover, mule activity, transaction monitoring, intervention and recovery to deliver scalable products across Australia’s payments ecosystem.

The AI & Third-Party Assurance Manager oversees governance, risk-based assessments, control effectiveness, audits, and quality reviews across AI activities and supplier arrangements. The role identifies vulnerabilities, evaluates responsible AI considerations, monitors supplier and contractual performance, recommends remediation, and tracks findings through closure. It also provides specialist risk advice, develops assurance reporting and metrics, and builds relationships with internal stakeholders and suppliers to improve controls, evidence quality, and risk outcomes.

Develop government-sector commercial opportunities for AP+ by building senior stakeholder relationships, engaging Treasury departments, shaping strategic pipelines, leading bids and proposals, and supporting feasibility assessments and business cases. The role aligns government priorities with AP+ strategy, payments initiatives, and public-value outcomes while coordinating internal and ecosystem stakeholders.