Teams at Australian Payments Plus

Serve as the bridge between customers, product and technical teams to onboard members to payments platforms. Manage multiple onboarding workstreams, capture and document business and system requirements, facilitate technical workshops, coordinate stakeholders, support testing and operational readiness, and drive continuous improvement of onboarding processes and documentation.

Lead development and maintenance of risk reports, dashboards and metrics; act as SME for enterprise risk reporting tools; analyze risk data to identify trends and control weaknesses; produce executive-level insights; partner with stakeholders to meet governance and regulatory needs; drive data quality, system enhancements and continuous improvement in reporting processes.

Lead development and continual improvement of AP+ enterprise risk framework, policies, appetite and metrics. Drive risk culture, embed risk practices via stakeholder engagement, workshops and training. Advise senior leaders on governance and strategy, measure policy effectiveness, manage approvals, monitor regulatory trends, and deliver strategic reports to executive forums.