Teams at Aura

Design and drive the backend platform architecture for scalable, secure AWS serverless services. Lead and mentor engineering teams, define IaC with Terraform, implement CI/CD using GitHub Actions, and enforce monitoring, security, compliance, and cost-management best practices. Support adoption of platform capabilities and provide technical guidance on performance and operations.

The Senior Software Engineer will develop a new Managed Service Provider solution for mobile security, focusing on feature development and complex projects, guiding initiatives from design to deployment.

Lead forecasting, capacity planning, and workforce insights for customer experience operations. Build and backtest forecasting models, maintain dashboards (Tableau, Databricks, Five9, Verint, Excel), manage vendor forecasts, perform scenario modeling, and deliver executive recommendations to align staffing with service and cost goals.