Teams at Augustine Casino

Build and maintain relationships with VIP casino players, provide personalized guest service, and address player concerns. Configure and test promotional offers and electronic drawings, coordinate casino floor promotions and tournaments, verify winner eligibility, process documentation, and support regulatory compliance. Analyze player activity, comps, free play, participation, and ROI to improve loyalty and operational results. The role also requires casino-floor engagement, administrative coordination, and occasional coverage in The Club.

Provide on-site security and public safety across the Augustine Reservation and tribal businesses. Patrol, respond to calls and emergencies, conduct investigations, prepare incident reports, assist with medical aid, and help secure the gaming facility while enforcing laws, policies, and ordinances.