Teams at AudioCodes

Manage the end-to-end Return Material Authorization process, coordinating customers, engineers, repair teams, logistics providers, warehouses, and subcontractors. Responsibilities include service order creation, contract verification, international shipment tracking, replenishment planning, KPI reporting, customer updates, ERP and cloud-system use, and process improvement. The role supports global service operations and requires strong logistics, order management, communication, and administrative skills.

Own Meeting Insights product features from discovery through launch and adoption. Define requirements, prioritize backlogs, coordinate engineering and design execution, track milestones, measure success metrics, support go-to-market activities, and serve as the primary owner for assigned product areas in an enterprise AI SaaS environment.

Manage end-to-end recruitment for North American Sales, Marketing, Professional Services, and GTM roles. Responsibilities include partnering with hiring managers, developing sourcing strategies through LinkedIn Recruiter, screening and evaluating candidates, guiding applicants through interviews, managing offers, maintaining ATS data integrity, and using pipeline insights to improve recruiting outcomes.