Teams at Audemars Piguet Holding SA

Leads a luxury watch service workshop by developing technical talent, managing team performance, coordinating with boutiques, logistics, and headquarters, overseeing quality and safety systems, and driving operational targets. Acts as a bridge between demanding clients, technicians, and management while representing the brand’s watchmaking philosophy. The role emphasizes coaching-style leadership, succession planning, service excellence, complaint resolution, and continuous improvement.

Manage regional IT operations, service delivery, cybersecurity compliance, infrastructure performance, vendors, budgets, and technology projects across Greater China. Serve as a strategic partner to regional leadership, oversee incidents and escalations, maintain IT governance and documentation, coordinate business requirements and roadmaps, and lead local IT resources. The role also includes people management, supplier and contract coordination, audit support, KPI reporting, and ensuring alignment with global IT standards.

Leads an Audemars Piguet AP House with full accountability for retail strategy, store operations, sales, P&L, inventory, security, visual merchandising, client development, VIP relationships, CRM, marketing partnerships, and reporting. Recruits, coaches, and develops the team while ensuring global brand standards, internal controls, after-sales workflows, customer experience, and profitability. Collaborates with regional leadership, headquarters, service centers, and external hospitality partners to drive business growth and operational excellence.