Teams at Atrium Hospitality

Supervise daily front desk operations including check-ins/check-outs, cash handling, shift reports, and guest issue resolution. Coach and train front desk staff, assist with phones and VIP arrivals, and ensure compliance with brand and safety standards.

Manage front desk operations including guest check-ins/check-outs, resolve guest issues, support and train new front desk staff, assist with event sheet distribution and business center tasks, and maintain a guest-ready lobby while providing warm, accurate, and professional service.

Support the hotel sales team with inquiries, leads, phone calls, and administrative tasks. Assist group, catering, and business travel clients with reservations and rooming lists. Prepare proposals, contracts, and documentation. Manage property social media, collaborate with CVBs, handle billing questions, and use Delphi/OnQ.