Teams at Atrium Hospitality

Lead the front desk team to deliver excellent guest service, resolve concerns, collaborate across departments, manage labor and expenses, maintain brand standards, and serve as Manager on Duty to ensure smooth hotel operations.

Supervise daily front desk operations including check-ins/check-outs, cash handling, shift reports, and guest issue resolution. Coach and train front desk staff, assist with phones and VIP arrivals, and ensure compliance with brand and safety standards.

Manage front desk operations including guest check-ins/check-outs, resolve guest issues, support and train new front desk staff, assist with event sheet distribution and business center tasks, and maintain a guest-ready lobby while providing warm, accurate, and professional service.