Teams at Atlas Technica

Provides remote internal IT support for employees, including Microsoft 365 administration, account provisioning, device management, troubleshooting, onboarding and offboarding. The role also improves internal systems through documentation, automation, security enhancements and process optimization. It requires strong communication, organization, analytical problem-solving and independent work in a remote environment.

Provide remote IT support across multiple clients, manage ticket queues, document solutions, follow change-control procedures, and troubleshoot Microsoft and infrastructure technologies. Responsibilities include supporting Microsoft 365, Windows, Active Directory, endpoint security, virtualization, networking, desktops, and mobile devices. The role also values MSP, financial-services, cloud, cybersecurity, messaging-security, and storage-platform experience.

Leads client-facing technology and infrastructure projects from handoff through closeout. Responsibilities include planning, scheduling, milestone and dependency management, stakeholder coordination, status reporting, risk and scope management, resource tracking, client communication, approvals, documentation, and project delivery improvements. The role manages multiple concurrent engagements across technical teams while maintaining alignment with scope, budgeted hours, timelines, and client expectations.