Jobs at Atlas Technica

Perform manual functional, regression, integration, exploratory, API, and post-deployment testing for web applications and related systems. Develop test plans, cases, checklists, and documentation; identify, prioritize, and track defects; validate releases; assess risks; and communicate testing status. Collaborate with developers and stakeholders throughout the software development lifecycle while improving QA processes and identifying opportunities for test automation.

Supports early-career technical talent through daily coaching, ticket-queue guidance, performance feedback, training, and readiness evaluations. Reviews technical work, manages escalations as learning opportunities, identifies recurring skill gaps, and develops documentation and learning resources. Partners with Talent Development leadership to improve internship frameworks and create repeatable onboarding and development practices for engineers.

Provides remote and onsite IT support across client environments, managing tickets, troubleshooting Windows and workplace technology, administering Microsoft 365, Active Directory, endpoint management, networking, virtualization, and security tools. The role documents solutions, follows change-control and security standards, escalates complex issues, communicates with users and technical teams, and supports onsite infrastructure projects throughout the San Francisco Bay Area.

Complete a 90-day hands-on IT training program focused on user support, troubleshooting, ticket management, documentation, Microsoft technologies, networking, and systems administration. Provide supervised remote and onsite support, develop client-service and communication skills, and demonstrate technical growth. The role is onsite in New York and may involve travel to client locations. Successful trainees may advance toward an Intern or Junior Systems Engineer position.

Provides remote IT and systems support across multiple clients through inbound calls and ticketing systems. Troubleshoots Microsoft desktops, mobile devices, Microsoft 365, Windows Server, Active Directory, networking, endpoint security, virtualization, and related infrastructure. Maintains documentation and follows organizational policies and strict change-control procedures.

Provide remote IT support to users, manage support tickets, maintain documentation, follow strict change-control procedures, and administer Microsoft-focused environments. Responsibilities include troubleshooting Windows, Microsoft Office, Microsoft 365, desktop and mobile devices; supporting Windows Server, Active Directory, networking, virtualization, endpoint security, and related infrastructure. The role requires approximately two years of IT experience, strong communication skills, and the ability to perform physical workplace tasks.

Provides advanced remote IT support, systems administration, infrastructure troubleshooting, and technical escalation across client environments. Administers Microsoft 365, Windows Server, identity systems, Azure, networking, virtualization, endpoint management, and cybersecurity technologies. Mentors junior engineers, resolves complex tickets, maintains documentation and change controls, supports infrastructure initiatives, and evaluates emerging technologies. The role requires remote availability during West Coast Pacific Time business hours and effective communication in a managed services environment.

Leads technical onboarding and infrastructure, cloud, networking, cybersecurity, and technology transformation projects for clients. Assesses environments, designs and implements secure solutions, develops technical plans, manages risks, troubleshoots complex issues, and communicates with stakeholders. The role also provides technical escalation support, mentors engineers, improves implementation efficiency through automation and documentation, and delivers client-facing guidance across project lifecycles.

Owns the product lifecycle for SaaS platform services, including discovery, roadmap planning, backlog prioritization, requirements definition, delivery, KPI tracking, experimentation, and continuous improvement. Collaborates with Engineering, QA, Customer Support, and stakeholders to balance customer value, business objectives, technical constraints, and capacity while communicating product decisions and outcomes.

Provides dedicated onsite IT support for client users, troubleshooting Windows, Microsoft Office, Microsoft 365, endpoint, identity, and workplace technology issues. Manages support tickets, performs basic systems administration, documents resolutions, follows security and change-control standards, and escalates complex issues. The role requires strong customer service, communication, organization, and technical follow-through in a client-facing environment, with periodic travel to other Chicago-area client locations and occasional physical handling of equipment.

Provides remote IT support, troubleshooting, systems administration, and escalation across client environments. Supports Microsoft 365, Windows Server, Active Directory, endpoint management, networking, virtualization, and cybersecurity technologies. Manages tickets, documents resolutions, follows security and change-control procedures, and communicates with technical and non-technical users. The role also supports infrastructure initiatives and project work as technical expertise develops.

Provides 100% onsite technical support for client users in Austin. Responsibilities include resolving tickets, troubleshooting Windows, Microsoft 365, endpoint, networking, virtualization, security, and infrastructure issues; administering Active Directory and Windows Server; documenting resolutions; following change-control and security standards; and collaborating on escalations and technical initiatives.

The Systems Engineer will provide onsite IT support, manage tickets, maintain documentation, and ensure adherence to change control procedures.

Provide onsite and remote IT support for client users and infrastructure across NYC area. Troubleshoot desktops, software, hardware, mobile devices, and connectivity; use ticketing systems; maintain documentation; follow change-control and client policies; escalate to senior engineers when needed.

The Sr. Systems Engineer mentors junior engineers, provides IT support, manages service tickets, maintains documentation, and adheres to change control procedures in a collaborative environment.

The Principal will architect client-facing AI strategies, manage teams of consultants, design intelligent workflows, and advise executive stakeholders in high finance.

The Systems Engineer will provide IT support services, manage support queries through a ticketing system, and maintain documentation while adhering to strict procedures.

The Systems Engineer provides onsite IT support, manages ticketing queries, and maintains documentation. Must have 2 years IT experience focusing on systems engineering and administration.

The Systems Engineer provides onsite IT support, including user support, systems administration, and managing support queries while adhering to organizational guidelines.

The Jr. Systems Engineer role involves providing onsite IT support, maintaining documentation, managing support queries, and ensuring adherence to change control. Requires strong communication skills and collaboration with senior engineers.