Jobs at Atlas Technica

Provides advanced remote IT support, systems administration, infrastructure troubleshooting, and technical escalation across client environments. Administers Microsoft 365, Windows Server, identity systems, Azure, networking, virtualization, endpoint management, and cybersecurity technologies. Mentors junior engineers, resolves complex tickets, maintains documentation and change controls, supports infrastructure initiatives, and evaluates emerging technologies. The role requires remote availability during West Coast Pacific Time business hours and effective communication in a managed services environment.

Own the end-to-end UX/UI design process for complex web-based and B2B products. Conduct research, interviews, workshops, and usability testing; create user flows, wireframes, prototypes, high-fidelity interfaces, and design systems. Collaborate with stakeholders, clients, and developers, provide implementation documentation and handoffs, review delivered designs, improve accessibility and usability, and support continuous product and workflow improvement.

Leads technical onboarding and infrastructure, cloud, networking, cybersecurity, and technology transformation projects for clients. Assesses environments, designs and implements secure solutions, develops technical plans, manages risks, troubleshoots complex issues, and communicates with stakeholders. The role also provides technical escalation support, mentors engineers, improves implementation efficiency through automation and documentation, and delivers client-facing guidance across project lifecycles.

Owns the product lifecycle for SaaS platform services, including discovery, roadmap planning, backlog prioritization, requirements definition, delivery, KPI tracking, experimentation, and continuous improvement. Collaborates with Engineering, QA, Customer Support, and stakeholders to balance customer value, business objectives, technical constraints, and capacity while communicating product decisions and outcomes.

Provides dedicated onsite IT support for client users, troubleshooting Windows, Microsoft Office, Microsoft 365, endpoint, identity, and workplace technology issues. Manages support tickets, performs basic systems administration, documents resolutions, follows security and change-control standards, and escalates complex issues. The role requires strong customer service, communication, organization, and technical follow-through in a client-facing environment, with periodic travel to other Chicago-area client locations and occasional physical handling of equipment.

Provides remote IT support, troubleshooting, systems administration, and escalation across client environments. Supports Microsoft 365, Windows Server, Active Directory, endpoint management, networking, virtualization, and cybersecurity technologies. Manages tickets, documents resolutions, follows security and change-control procedures, and communicates with technical and non-technical users. The role also supports infrastructure initiatives and project work as technical expertise develops.

The Information Security Analyst manages vulnerability identification, analysis, remediation, and tracking across client environments. The role supports security hardening, Microsoft Intune benchmark alignment, SIEM monitoring, SOC 2 activities, due diligence, risk assessments, penetration-test remediation, incident response, and security documentation. The analyst also develops automation, maintains remediation runbooks, coordinates with technical teams and outsourced SOC resources, and contributes to improving security operations and compliance processes.

Provides 100% onsite technical support for client users in Austin. Responsibilities include resolving tickets, troubleshooting Windows, Microsoft 365, endpoint, networking, virtualization, security, and infrastructure issues; administering Active Directory and Windows Server; documenting resolutions; following change-control and security standards; and collaborating on escalations and technical initiatives.

Supports vulnerability management, remediation tracking, security hardening, risk and compliance activities, SIEM reviews, incident response, and security documentation across multiple client environments. The role coordinates with technical teams, develops automation and remediation runbooks, supports SOC 2 controls, reviews penetration testing findings, and improves Microsoft endpoint, cloud, identity, and infrastructure security configurations.

The Systems Engineer will provide onsite IT support, manage tickets, maintain documentation, and ensure adherence to change control procedures.

The Sr. Systems Engineer mentors junior engineers, provides IT support, manages service tickets, maintains documentation, and adheres to change control procedures in a collaborative environment.

Provide onsite and remote IT support for client users and infrastructure across NYC area. Troubleshoot desktops, software, hardware, mobile devices, and connectivity; use ticketing systems; maintain documentation; follow change-control and client policies; escalate to senior engineers when needed.

The Principal will architect client-facing AI strategies, manage teams of consultants, design intelligent workflows, and advise executive stakeholders in high finance.

The Systems Engineer will provide IT support services, manage support queries through a ticketing system, and maintain documentation while adhering to strict procedures.

The Systems Engineer provides onsite IT support, manages ticketing queries, and maintains documentation. Must have 2 years IT experience focusing on systems engineering and administration.

The Systems Engineer provides onsite IT support, including user support, systems administration, and managing support queries while adhering to organizational guidelines.

The Jr. Systems Engineer provides IT support services to users in a dedicated onsite role, managing queries and maintaining documentation while ensuring compliance with organizational guidelines.

The Jr. Systems Engineer role involves providing onsite IT support, maintaining documentation, managing support queries, and ensuring adherence to change control. Requires strong communication skills and collaboration with senior engineers.

The Sr. Project Engineer role involves onboarding clients, delivering technical projects, assessing infrastructures, and improving processes in a collaborative environment. Responsibilities include architecting solutions, creating work plans, and mentoring other engineers.

Atlas Technica is building a talent community for future U.S. opportunities across IT, engineering, cloud and Microsoft technologies, cybersecurity, project engineering, client support, AI, finance, operations, people, talent, sales, and corporate functions. Candidates should demonstrate ownership, execution, growth, communication, collaboration, judgment, problem-solving, customer focus, and alignment with company values. Community submission is not an application for a current opening and does not guarantee employment.