Teams at Atlantic Coast Mortgage

The Underwriting Help Desk role involves supporting bridge and construction loan transactions, guiding loan applications, and ensuring adherence to underwriting guidelines. Responsibilities include due diligence reviews, preparing construction files, and analyzing complex income documentation.

Maintain CRM data integrity, configure and optimize workflows, build and deploy marketing campaigns and automated journeys, develop audience segmentation and triggers, produce KPI reporting, troubleshoot CRM issues, document processes, collaborate cross-functionally, and provide user training.

Perform daily loan funding, investor purchase, cash and warehouse bank reconciliations; process wire transfers and accounts payable; record general ledger entries; ensure transactions comply with GAAP, company policies, and regulatory requirements; produce ad hoc reports and support closing team communication.