Teams at Athena Medical Management Group, LLC

Schedules and reschedules diagnostic imaging appointments across multiple facilities, handles high-volume patient calls, enters appointment and patient data, maintains referring-provider information, and coordinates with medical staff. The role requires bilingual fluency, strong customer service, accurate data entry, organization, punctuality, and familiarity with medical terminology, HIPAA, and scheduling or EMR systems.

Schedule and reschedule routine and diagnostic imaging appointments across multiple facilities. Manage high-volume calls, accurately enter patient and appointment data, maintain referring-provider information, and coordinate with patients, coworkers, medical staff, and provider offices. The role requires strong customer service, communication, organization, multitasking, attendance, and data-entry skills, along with physician-office experience and proficiency in Microsoft programs.

Welcomes and checks in patients, verifies insurance and identification, assists with intake forms, schedules appointments, manages provider schedules, answers phones, tracks productivity, maintains HIPAA-compliant records, and supports a clean, welcoming outpatient imaging environment. The role also provides basic patient education and communicates schedule changes to clinical staff.