Teams at Ataccama

Manage a portfolio of 30–40 European enterprise customers, serving as a trusted advisor to drive adoption, retention, renewals, expansion, and advocacy for Ataccama ONE. Partner with Sales, Product, Engineering, Services, and Support; manage customer risks, forecasting, digital engagement, financial coordination, and escalations. Create enablement materials and improve scalable customer-success processes using automation and AI. The role is hybrid in Prague with occasional European travel.

Own an enterprise customer portfolio from deployment through adoption, renewal, and expansion. Build success plans, drive platform adoption and value realization, manage retention risks, negotiate commercial agreements, and identify expansion opportunities. Partner with Sales, Product, Engineering, Professional Services, Support, systems integrators, procurement, InfoSec, and legal. Lead executive-level workshops and business reviews while managing ARR, NRR, GRR, usage, adoption, and CSAT/NPS metrics.

Lead sales engineering throughout the deal lifecycle, partnering with Account Executives to develop customized presentations, demonstrations, and proof-of-concepts. Engage enterprise clients in technical discussions, position Ataccama ONE as a trusted data foundation for AI and analytics, and align solutions with industry needs. Use generative AI to improve presales productivity while maintaining expertise in data quality, governance, observability, cataloging, lineage, data platforms, and emerging AI technologies.