Teams at Astor & Sanders Corp

Provide Tier 2 hardware and software support for Windows and Mac desktops and laptops. Configure printers, scanners, and network copiers; install systems using computer images; apply BIOS updates and patches; troubleshoot file-share and permissions issues; and document and track service requests.

Lead migration of an Oracle APEX portal to ServiceNow and expand ITSM capabilities for IT and Facilities workflows. Develop custom ServiceNow applications using App Engine, implement IAM/RBAC and CAC/MFA security controls, protect sensitive data, and support Agile delivery. Collaborate with government stakeholders, troubleshoot issues, manage risks, provide training and knowledge transfer, and maintain handover plans, documentation, and progress reports.

Leads the full lifecycle of federal government contract capture efforts, from opportunity identification and qualification through proposal submission. Develops win strategies, pricing and competitive assessments, customer and partner engagement plans, and proposal themes. Conducts market research, analyzes agency procurement data, manages teaming partners, coordinates technical contributors, and presents recommendations to executives and clients. Builds relationships with civilian agencies, vendors, and subcontractors while positioning the company to win federal technology contracts.