Teams at AssistRx

Manage specialty pharmacy programs for pharmaceutical clients by planning and implementing program strategy, improving call center operations, monitoring KPIs, recruiting and developing staff, delivering training, handling escalations, coordinating with stakeholders, and preparing client meeting materials.

Work with providers and payers to verify patient insurance benefits, document coverage details, initiate prior authorizations and appeals, navigate reimbursement barriers, and act as a liaison to expedite patient access to specialty medications while reporting trends to management.

Deliver timely executive and operational reporting, build and maintain KPI dashboards, reconcile financial and operational data, enable forecasting and planning inputs, automate reporting, and ensure data quality and metric governance to drive decision-ready insights.