Aspire (aspireapp)
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Lead the global expansion effort at Aspire, operationalize new markets, design expansion strategies, conduct research, work with cross-functional teams, assess readiness, implement initiatives, coordinate launch, provide guidance to senior leadership, and design program mechanisms to reduce bottlenecks.
As the Treasury Operations Lead at Aspire, you will be responsible for managing daily operations, overseeing cross-border payment products, and collaborating with various stakeholders to drive performance and ensure a seamless customer experience. You will also be involved in supporting Aspire's expansion into new markets and optimizing treasury operations for local requirements.
The Escalation Manager at Aspire is responsible for ensuring the effective resolution of escalations and maintaining high levels of client satisfaction. Key responsibilities include incident management, stakeholder engagement, payment process expertise, client service excellence, insight gathering and reporting, and team leadership.
As an Onboarding Lead at Aspire, you will be responsible for owning onboarding metrics and managing the onboarding process for the market you oversee. This role involves collaborating with key stakeholders to create an effective onboarding strategy and infrastructure, troubleshoot issues, and report on performance. The minimum qualifications include 7 years of experience in leadership roles in tech or financial services, with a focus on onboarding, customer success, or sales operations.
As the Card Operations Lead at Aspire, you will be responsible for managing all card-related operations, leading escalations, optimizing workflows, collaborating with teams, and supporting expansion into new markets. You will also play a key role in ensuring compliance with local regulations and building strong vendor relationships.