The Customer Success Specialist will support onboarding and engagement for new customers, enhance retention, and manage post-implementation interactions to ensure customer satisfaction.

The Associate Director of Support manages the support team, oversees order management and customer satisfaction, and drives operational excellence through collaboration with cross-functional teams.

Lead marketing strategies for JD-Next enrollment, enhancing law school adoption through integrated campaigns, strategic outreach, and collaboration with internal teams.

Assist in tracking student progress, providing feedback, answering questions, and encouraging engagement for the JD-Next online course.