Jobs at Ashby

Own Ashby’s marketing operations foundation across campaign tracking, attribution, automation, dashboards, reporting, data governance, segmentation, privacy compliance, and marketing technology. Partner with Marketing, Revenue Operations, and Business Systems to implement initiatives, improve pipeline and CAC measurement, maintain data integrity, document processes, train users, and evaluate tools. This is a hands-on individual contributor role requiring technical systems ownership, analytical problem-solving, and strategic KPI development.

Own marketing operations for a multi-product portfolio: implement tracking and attribution in HubSpot, build dashboards and reports, design marketing automation, manage data governance and compliance (GDPR/CCPA), collaborate cross-functionally with RevOps, and recommend/evaluate marketing technologies.

Manage and grow Ashby’s data analytics team while remaining hands-on with analytical work. The role includes hiring and coaching analysts, improving data practices, prioritizing requests, developing specialization, maintaining analytical quality, and guiding responsible AI adoption. The manager will work across raw and modeled data, dbt models, metric definitions, dashboards, and internal data products, partnering closely with business teams in a remote, high-growth B2B SaaS environment.

Own the enterprise product marketing narrative, messaging, content, sales enablement, and go-to-market materials. Research enterprise buying committees, develop segment-specific positioning, support ABM campaigns, create case studies and sales assets, produce ROI and TCO content, and train sales teams. Partner closely with Sales, Solutions Engineering, Customer Success, Marketing, Analyst Relations, and other cross-functional teams to align messaging and support complex enterprise deals.

Own Ashby’s overarching company and brand narrative, messaging framework, and annual keynote. Conduct customer, market, and sales research; translate insights into differentiated messaging; create startup and lower mid-market content and enablement; align narratives across segments; and partner closely with the CEO, product marketing, sales, partnerships, product, and engineering teams. Initially an individual contributor, the role will later build and lead a team.

Own end-to-end customer lifecycle for upmarket APAC accounts: lead implementations and onboarding, drive adoption and customer health, build strategic relationships, troubleshoot configurable product setups, and partner cross-functionally to realize long-term customer value.

Manage a pooled book of early-stage customers, deliver onboarding materials, documentation, and webinars, respond via email and calls per SLAs, own medium/large internal projects to improve retention and onboarding.

Partner with Ashby’s largest enterprise customers to drive adoption, health, and long-term value. Own ~20 strategic accounts (> $2M ARR), configure product solutions, deliver trainings, build multi-threaded relationships, use data to spot risks, and collaborate cross-functionally to improve customer outcomes and scale playbooks.

Lead Ashby’s internal events strategy and execution across company offsites, functional gatherings, regional meetups, and other employee experiences. Own major events, including complex international programs, while managing vendors, budgets, venues, travel, production, communications, and onsite operations. Build scalable planning systems and playbooks, manage a lean events team, and partner cross-functionally with People, Finance, IT, Marketing, and Workplace to deliver high-quality events.

Manage a portfolio of approximately 60 mid-market B2B SaaS customers across EMEA, leading four-to-eight-week implementations, product adoption, training, engagement, and retention. Build trusted relationships with stakeholders, explain complex workflows, provide customer feedback internally, collaborate cross-functionally, and develop scalable customer success processes. The role emphasizes product expertise, technical curiosity, prioritization, clear communication, and hands-on customer enablement rather than renewal negotiation or variable compensation.

Manage a ~60-account mid-market book to drive adoption, retention, and expansion of Ashby. Deliver product trainings, strategic guidance, and partnership reviews; become a product and domain expert; collaborate cross-functionally to advocate for customers and improve workflows, integrations, and long-term value realization.

Own and scale Ashby's global Total Rewards function across compensation, equity, benefits, and perks. Build compensation infrastructure, leveling, bands, benchmarking, review processes, equity administration, benefits strategy, vendor management, and scalable systems. Partner with Finance, Talent Acquisition, Legal, People Operations, and leaders on workforce planning, offers, promotions, and complex rewards decisions. The role begins as a hands-on individual contributor and is expected to evolve into people management.

Senior product-focused software engineer who owns large product areas end-to-end: research, write specs and wireframes, design abstractions, implement full-stack features, collaborate with PM/design/infra, and ship high-quality, scalable user-facing functionality.

Design and implement user-facing features by combining high-quality visual design and production engineering. Improve and extend the design system, consult on bespoke designs, ship prototypes and finished features, iterate from user feedback, and collaborate closely with product and engineering teams.

Provide day-to-day technical support for a complex B2B SaaS product: troubleshoot integrations, reproduce and isolate issues, communicate clearly to varied audiences, escalate when needed, and work on internal projects to improve support workflows and automation. Collaborate with Engineering and take ownership of tickets while onboarding rapidly.

Own large product areas end-to-end: research, write product specs and wireframes, design and implement full‑stack features, build reusable abstractions, collaborate with product/design/infra, and ship high-quality software at startup scale.

Sell Ashby's talent acquisition platform to mid-market customers in Pacific/Central time zones. Manage full sales cycle with emphasis on new logo acquisition, pipeline generation, demos, closing >$50k ACV deals, account expansion, CRM discipline, and self-sourcing at least 30% of pipeline.

Senior full-stack product engineer owning features end-to-end: research customer problems, write product specs and wireframes, design and implement frontend and backend solutions, collaborate with product, design and infra, and ship high-quality, scalable features for tens of thousands of users.

Design and implement polished UI/UX features end-to-end: wireframe, design system work, and production code. Collaborate with Product Engineers, iterate quickly with user feedback, and improve the in-house design system to scale consistent, flexible components across the product.

Build and maintain Ashby’s platform and reliability systems: scale cloud infrastructure, implement IaC, observability, SLOs/SLIs, canary rollouts and feature flags, secure customer data, enable event-driven/data-warehouse work, optimize SQL/DSL performance, and own projects end-to-end while participating in on-call rotations.